Official Setup Guide | Trezor.io/Start

What is Trezor.io/Start?

Trezor.io/start is the official onboarding platform created by SatoshiLabs to guide users through the initial setup of their Trezor® hardware wallets. This web-based wizard provides step-by-step instructions tailored to your specific Trezor® model (Trezor® One or Trezor® Model T).

The platform automatically detects your device, installs the latest firmware, and walks you through the critical security setup process including PIN creation and recovery seed generation.

Before You Begin

Ensure you have the following items ready:

Step-by-Step Setup Process

1Connect to Trezor.io/Start

Visit Trezor.io/start using a modern web browser like Chrome, Firefox, or Brave. The site will automatically detect your Trezor® model and provide specific instructions.

2Install Trezor Bridge

Trezor Bridge is a communication tool that allows your browser to interact with the Trezor® device. The setup wizard will prompt you to download and install it. If installation fails, you can manually download it from the official Trezor® GitHub repository.

3Connect Your Device

Connect your Trezor® to your computer using the provided USB cable. The device screen should activate, showing the Trezor® logo. Follow the on-screen instructions on both your computer and device.

4Install Firmware

Your Trezor® will install the latest firmware. This is a critical security step that ensures your device has the most recent protection against vulnerabilities. Never skip firmware updates.

5Create Your Wallet

Choose to create a new wallet. The device will generate your private keys offline, ensuring they never touch an internet-connected device.

6Set Up PIN Protection

Create a PIN code to protect your device from unauthorized access. The PIN is entered using the randomized keypad on your computer screen to prevent keyloggers from capturing it.

7Backup Recovery Seed

This is the most critical security step. Your Trezor® will display a 12, 18, or 24-word recovery seed. Write these words down in exact order on the provided recovery card. Never store this digitally.

8Verify Recovery Seed

The device will test your backup by asking you to re-enter several words from your recovery seed. This ensures you've recorded it correctly and understand the recovery process.

Security Warning

Your recovery seed is the master key to your cryptocurrency. Anyone with these words can access your funds. Store it securely offline, never share it with anyone, and never take photos or digital copies of it.

Accessing Trezor Suite

After completing the setup process, you'll be directed to Trezor Suite, the official desktop and web application for managing your Trezor® wallet.

Trezor Suite Features:

Pro Tip

Download the desktop version of Trezor Suite for enhanced privacy features, including Tor integration and coin control. The desktop app also works offline for viewing your portfolio.

Frequently Asked Questions

What if I lose my Trezor® device?

Your cryptocurrency isn't stored on the physical device but on the blockchain. As long as you have your recovery seed, you can restore your entire wallet on a new Trezor® device or any compatible wallet. Never store your recovery seed with your device.

Can I use Trezor Suite without my device connected?

You can view your portfolio and transaction history without the device, but you'll need to connect your Trezor® to send transactions, manage settings, or access security features. The device acts as a physical key for authorizing transactions.

What should I do if Trezor.io/start doesn't recognize my device?

First, try a different USB cable and port. Ensure Trezor Bridge is installed and updated. If problems persist, visit the Troubleshooting section for device-specific solutions or try using the desktop version of Trezor Suite.

Is it safe to update my Trezor® firmware?

Yes, firmware updates are essential for security and often include new features. Always install firmware updates when prompted. The update process is designed to be secure and maintains your existing wallet and funds.

Can I use my Trezor® with mobile devices?

Yes, with the appropriate USB adapter, Trezor® devices can connect to Android devices. Trezor Suite also has a web version that works with mobile browsers, though the full functionality is best experienced on desktop.

What cryptocurrencies does Trezor® support?

Trezor® hardware wallets support over 1,000 cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dash, Zcash, and all ERC-20 tokens. The list is constantly expanding with firmware updates. Check the official website for the most current supported assets.

Troubleshooting Common Issues

Connection Problems

If your computer doesn't recognize your Trezor® device:

Browser Compatibility

Trezor.io/start works best with:

If you experience issues, try disabling browser extensions temporarily as some security or privacy extensions can interfere with the connection.

Important Security Reminder

Never enter your recovery seed on any website or to anyone claiming to be support. Trezor® staff will never ask for your recovery seed. Only enter it directly on your Trezor® device during the recovery process.